Virtual Local Assistance Center

A Virtual Local Assistance Center for residents and business impacted by the Getty Fire will be available through Monday, November 11, 2019.  Details about the resources available can be found on this page. 

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Find Other Assistance Services

The following agencies are available to assist residents with various needs:

City of Los Angeles Description of Services
Recreation and Parks  -Provide on-site resources and assistance, including childcare for parents visiting the LAC with their children.
Department on Disabilities  -Assist people with disabilities and others with access and functional needs who visit the LAC.
-Provide referrals to service providers for individuals impacted by the fires who may have lost durable medical equipment or had an interruption to services.
City of Los Angeles Emergency Management Department -Provide all-hazards disaster preparedness and recovery information.
Los Angeles Fire Department (LAFD)  -Answer residents’ questions regarding fire risks and mitigate efforts/steps

-Provide information about precautions to take ahead of rainfall/precipitation.
Los Angeles Police Department (LAPD)  -If questions/concerns about burglaries in evacuated areas arise, be on hand to assist with complaints.
Office of the Mayor  - Answer residents’ questions and serve as liaison and representative of Mayor Eric Garcetti.
Mayor’s Crisis Response Team  -Provide residents with mental health counseling when requested, and pertinent information about long-term mental health following the fires.
Council Districts 11 -Answer residents’ questions and concerns, and serve as liaisons back to Council Offices.
Los Angeles Public Works
- Sanitation
- Bureau of Engineering
- Street Services
-Provide residents with information regarding trash collection, utilities, bill payments and assistance.
-Provide information regarding any additional trash pickups or resources
-Provide information on planned mitigation measures ahead of precipitation
Department of Water and Power  -Provide information on billing and charges.
-Coordinate assistance with restoration/repairs to water and power service.
Animal Services  -Provide information about pet health and safety **general information only, no medical advice **
Aging -Provides appropriate information and referrals on applicable/available department services for the seniors.
-Assists older adults and their caregivers with onsite service locations, facility needs, and other resources.
Building and Safety  - Provide assistance with permits and building and safety codes.
Economic & Workforce Development Department  -Provides information on workforce development for individuals and economic development for business owners.


NGOs & Other Description of Services
American Red Cross -Disaster relief referrals, disaster assistance programs.
SoCal Gas -Gas shut-off, gas assistance and safety checks.


Los Angeles County Description of Services
Department of Public Health -Emergency preparedness, safe cleanup after fire, food safety, mental health services, public health services.
Department of Mental Health -Referrals for mental health counseling, grieving, coping, resources and clinics.
Department of Public Works -Information on how to properly dispose of debris and accredited list of contractors for trash pickup.

-Stormwater engineering; mud/flow advice; environmental

-(Building & Safety) safety assessments; rebuilding info
211 LA County -Provide information and referral for programs and services available throughout LA County
Consumer Affairs - Assist residents/businesses with next steps after disaster, preventing price gauging, landlord and tenant rights.
Office of the Assessor - Provide home value assessment information and tax deferment options.
Veterans Affairs -Expedited federal and state veteran benefits.
Office of Emergency Management -Answer questions and provide information on individual assistance and other financial and material resources that may be provided to impacted community members.
Animal Care -Provides medical treatment of injured animals, food, shelter and boarding.
South Coast Air Quality Management District (SCAQMD) - Provided residents with air quality information, including information about ongoing monitoring.


State Description of Services
California Department of Insurance - Provide residents with information regarding insurance coverage and other.
California Office of Emergency Services -Provide residents with information and guidance regarding safety and preparedness.
United States Small Business Administration (SBA) -Provide small business owners with information regarding government assistance.
Employee Development Department (EDD) - Answers questions about unemployment.
Contractor’s License Board -Consumer protection, regulates construction contractors and provides information on licensed contractors.
Franchise Tax Board -Provides copies of tax returns, personal/
Department of Motor Vehicles -Assists with procuring/reproducing identification documents.
Tax and Fee Administration -Aids non-service businesses that pay sales and use tax with documents, avoiding penalties/fees and tax extensions.


Safety Information


Please be mindful of people working in the area as essential services are restored. Please stay vigilant as you drive into areas that have been impacted by the fire as road crews, firefighters, and other personnel are focused on completing their assignments.  As traffic flow is introduced into these areas, people may be more focused on the damage and not aware of their immediate surroundings. Please stay alert and pay attention.


As the area is repopulated, please be aware that there may be intermittent power outages and associated street closures as power is restored throughout the impacted areas. For more information about current power outages, please check online at  or

Natural Gas

As natural gas service is restored to areas that have been deemed safe, assessments and necessary repairs are underway. For safety reasons, customers should never attempt to restore natural gas service themselves. If you have questions about the service restoration process or about your natural gas service, please contact  or

Water Conservation 

Fire officials ask that members of the public make an extra effort to conserve water when returning home. Limiting indoor and outdoor water use will help in providing firefighters with an adequate supply of water to continue protecting lives and property during this critical time.

Storm Preparation 

Post-fire soil conditions in areas adjacent to mountains and hills are well known for their ability to produce rock and debris flows. These rock and debris flows form rapidly, and the outcome is often devastating during high-intensity rainfall. Additionally, areas that are not typically prone to flooding may now be at new risk due to higher than usual flows in nearby streams and creeks. In preparation of post-fire upcoming rain events, the County of Los Angeles, and the cities within, have transitioned into an emergency response organization, with an emphasis on debris, flood-fighting and support activities. 

Los Angeles County, and the cities within, are partnering with FEMA, Cal-OES, Caltrans, and other state and federal agencies. This effort involves public safety entities in all categories (engineering, technical, administrative and maintenance). Staff will be storm monitoring rainfall rates, stream flow rates, and conducting field patrols, computer modeling, and flood flow forecasting. Activities include both the pre-planned routines such as the monitoring of all flood facilities and equipment, the operation of debris dams, and the provision of logistics support, field operations and responses to emergency situations. INFORMATION MAY DIFFER BASED ON AGENCY COORDINATION.

To obtain weather information from the National Weather Service: Weather Forecast Office, visit and enter your city in the upper left-hand section of the webpage for local weather.

Getty Fire Summary & Status

FIRE INITIALLY REPORTED: Monday, October 28, 2019 1:34 AM PDT

LOCATION: 1800 North Sepulveda Boulevard, Brentwood, Los Angeles, California


SIZE: 745 acres


SITUATION: Firefighters performed mop up and patrol throughout the night extinguishing any remaining hot spots inside the fire perimeter. Current objectives for firefighters today will be to increase and strengthen containment lines. Weak offshore winds of 10-15 mph are expected for wind prone areas of Los Angeles. A low relative humidity trend will continue across Southern California for the foreseeable future.

The damage inspection report has been completed.

FIRE CAUSE: Investigators have determined the preliminary cause of the fire by using burn patterns, witness statements, and physical evidence. The fire was deemed an accidental start, caused by a tree branch that broke off and subsequently landed in nearby powerlines during high wind conditions. This errant tree branch caused the sparking and arcing of powerlines, igniting nearby brush. All powerlines on the pole remained intact.


FIREFIGHTER INJURIES: 4 (non-life threatening)

STRUCTURES AFFECTED: 0 residences are currently considered threatened. 10 residences have been destroyed and 15 residences have been damaged.

EVACUATION ORDERS: ALL EVACUATIONS ORDERS HAVE BEEN LIFTED. Residents within the former evacuation zones will be allowed to return to their homes. Residents will be required to provide identification and proof of residence.

A full summary of the fire and current information is available at


Ready Your LA Neighborhood

The time to prepare for the next emergency is now! The City of Los Angeles offers an innovative program called Ready Your LA Neighborhood (RYLAN) that brings emergency managers to your neighborhood to help you create a plan for any emergency. 

RYLAN gives you the steps to take immediately after a disaster to help keep you and your family safe.  It provides the tools to prepare and organize your neighborhood to respond together in that first hour after a disaster to reduce injuries, protect your property and the environment, and most importantly, to save lives.

To learn more about the RYLAN program go to