Services Provided by MyLA311

The City of Los Angeles MyLA311 non-emergency service’s mission is to connect people to City services and information, quickly and easily, via a communication channel of their choice.

  • We provide general City and government-related information to citizens, local businesses, and visitors from various resources including the MyLA311 knowledge base of over 1500 City and government services, City department websites, etc.
  • We perform Service Request intake on behalf of City Departments.
  • We connect people to the appropriate City Department when subject matter experts are needed.

Connect with us via the MyLA311 mobile app, MyLA311 website, by calling or emailing the MyLA311 Contact Center team, or via social media where you can find @MyLA311 on Twitter and Instagram. Scroll down for more information.