The Center for Digital Government (CDG) recognized the City of Los Angeles as it announced the winners of its 2nd annual Government Experience Awards. The awards recognize the achievements and best practices of states, cities and counties that have gone to the web and beyond to radically improve the experience of government and push the boundaries of how citizen services are delivered.
The City of Los Angeles won a "Government Experience Project Award" in the "City Government-to-Citizen Experience" category for its implementation of CHIP the Chatbot on LAPD's recruitment website joinlapd.com as well as a 2nd Place win in the "Overall City Government Experience" category.
“State and local governments are responding to citizen wants and needs with increasingly sophisticated online experiences,” said Dustin Haisler, chief innovation officer for the Center for Digital Government. “This year’s Government Experience Awards winners have well-designed websites and innovative channels that provide citizens meaningful information and services, robust data integration and an exceptional user experience.”
View the complete list of Government Experience awardees here.