Sewer Odors

What We Can Do For You!

Are your eyes watering from that odor coming from the public sewers? If the sewer is a City serviced public sewer and strange odors are coming from it, give us a call.

An online request can be made with our Sewer Odor Complaint Hotline Form. Please complete steps 1-5 of the form.

For more Information, you can go to our related page.

Who do You Call?

Department of Public Works, Bureau of Sanitation
Wastewater Collection Systems Division

What we Need From You!

To make a request for Sewer Odors, you must call and provide:

• Your Name
  
• Call-Back Telephone number
  
• Location of Problem
  
• Type of problem being reported

The Process

• You may call the hotline at 1-866-44 SEWER (1-866-447-3937), toll-free, 24 hours, in English and Spanish.
• Use the online Sewer Odor Complaint Hotline Form.

How Long Will it Take?

Although sewer odor complaints are investigated immediately, resolution of the problem may take longer.

Who Can You Talk To?

You may call the hotline at 1-866-44 SEWER (1-866-447-3937), toll-free, 24 hours, in English and Spanish.