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Missed Collections/Missed Service

Provider: PW/Bureau of Sanitation

Categories: Environmental Services: Land, Waste, and Cleanup; Sanitation & Recycling: Recycling Services; Sanitation & Recycling: Special Item Collection; Sanitation & Recycling: Trash Collection

Description
If one or more of your automated containers were not picked up, or if a scheduled service did not take place, please call the Sanitation Call Center at 1-800-773-2489, from Monday through Friday, between 7:30a.m. and 4:45p.m. Please be advised that containers must be placed out for collection by 6:00 a.m. on collection day. You could also inform us if the service was not completed by clicking on the Service Web Site indicated below. Request forms take two days to be processed.

Webpage: http://www.lacitysan.org/index.htm

Online Service: http://san.lacity.org/solid_resources/refuse/service_request.htm

Locations

Sanitation Customer Service Call Center
No Public Counter
Los Angeles, CA 90015
800: (800) 773-2489
tdd: (213) 473-4095
ctx: (213) 473-4180
fax: (213) 473-4096

Email: san.callcenter@lacity.org
Hours: Monday-Friday, 07:30a.m.-04:45p.m.
Accessible: N/A
Parking: N/A

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