FREQUENTLY ASKED QUESTIONS
| Test Preparation |
Is
there one test I can take for all City jobs?
What should I study in preparation for the examination?
Do you give any exams in a language other than
English?
| Test Date |
When is the written test, interview or performance
test going to be administered?
I cannot take the written test on the date it is
scheduled, what can I do?
| Test Results |
When will I receive my test results?
Can you tell me if the results for a test that
I took were mailed?
| Change of Address |
My address and/or phone number has changed since
I filed an application.
| Answers |
Q. Is there one test I can take for all
City jobs?
A. No. The City Charter requires a test of fitness for
each permanent City job. Federal law also requires that a testing process
be related to the job to be performed. Since City job classifications have
different duties, an examination must be designed for each type of job to
be filled.
Q. What should I study in preparation for the examination?
A. To ensure that all candidates
receive the same information, we are unable to direct candidates to specific
study materials. Our only suggestion is for candidates to review the examination
announcement that describes those factors that will be covered in the examination.
Q. Do you give any exams in a language other
than English?
A. No, at this time the exams are in English, however,
in the future, some exams may be offered in Spanish.
Q. When is the written test, interview
or performance test going to be administered?
A. The date of a written test is generally stated on
the examination announcement. All candidates eligible to participate in interview
and /or performance tests will be notified at the same time by mail, to ensure
that no candidate has an advantage in the examination.
Q. I cannot take the written test on
the date it is scheduled, what can I do?
A. A late written test will only be administered for
non-City employees if the candidate is unable to appear due to a military
commitment, a religious belief, or an error by a Personnel Department staff
member.
A late written test administration will be considered for
City employees due to:
military commitment, religious belief, error by a Personnel Department staff
member, major injury or illness of the employee, death or imminent death of
a member of the employee's immediate family, required official performance
of City business at the time of the written test; legal summons as a juror
or witness, or substantial financial vacation commitments (over $200) made
prior to the publication of the examination announcement.
An administration of a Late Test must be requested in a timely manner, and supporting documentation must be provided. Please contact the Late Administrator at (213) 847-9282 or (213) 847-9307 for more information, and to request a Late Test.
Q. When will I receive my test results?
A. Candidates will receive their test results after the examination has been completed. A letter will be mailed to you showing your score on each test part. The report will also indicate your overall ranking in the examination based on your final general average and the number of candidates who have scores higher than your own. The length of time to complete an examination depends on a number of factors, including the size of the group that was tested, the method of testing, and the number of other exams being processed.
A. Your score will be mailed to you as soon as the examination is completed. Please be sure to notify Central Services if your address changes.
Q. My address and/or phone number has
changed since I filed an application.
A. Click here to fill out request
a Change of Address form.
| Contact Us |
If you need assistance or have more questions, contact us at (213) 847-9240, Monday through Friday from 7 a.m. to 5 p.m. Pacific Time.
or
Ask the Central Services Division