Organization Overview 

ITA Has A Vision for L.A. 

The Information Technology Agency's, aka the ITA, primary task is to guide the City by researching, testing and implementing new technologies in ways that make our City a better place to live, work and play. 

New developments in technology such as fiber optics, wireless communications, networking and the Internet have created tremendous opportunities to enhance public services in the City of Los Angeles. ITA is poised and is taking advantage of these exciting technologies on behalf of the City. 

Implementation of the 3-1-1 and deployment of electronic government is our commitment to the residents, elected officials and City departments and ITA is working to make this vision a reality. ITA is using the Internet to post more and more information and services in order to serve more people with better, more up-to-date information with reduced staff time and less paper work. Another example of our commitment is the implementation of the Early Notification System for the Department of Neighborhoods. 

ITA is confident that with the guidance and support of the Mayor and City Council, the City will make great strides toward accomplishing our vision of becoming the capital city of the future. 

The Present and The Future Belongs to L.A.

Not long ago, if residents wanted information from City government, they needed to travel to downtown. They had to deal with traffic and parking. Once in City Hall, they had to check the building directory and wander around City Hall to try to find the department they needed. Many times, residents were forced to take several trips to City Hall in order pick up a Council meeting agenda to find out when an item that they were interested in would be heard and then come to the actual Council meeting.

Presently, Angelenos live in a City in which all ordinances, documents, agendas, motions and resolutions are available to the public 24 hours a day, seven days a week through the Internet using home computers, business computers, and even through public counters at local libraries and other public locations. Council meetings are also available on the City's cable television channel and through the Internet.

Telecommunications providers are investing hundreds of millions of dollars developing new systems that will support new products of the City's burgeoning multimedia and entertainment industries. These providers are deploying new facilities throughout the City, bringing competition and the benefit of new communications technologies to the residents of the City of Los Angeles.

Internet Bandwidth Expansion

The City's E-government services infrastructure was expanded fifteen times its original capacity to accommodate upcoming online service and e-permit applications. City Council and Council Committee meetings are now available over the Internet using this expanded bandwidth. We will continue to monitor its use and focus on providing faster delivery of e-government information and services to City departments and citizens of the City of Los Angeles.