Ombudsman

The Ombudsman program provides residents of long-term care facilities with an independent and objective source of help in resolving problems within each facility. The Ombudsman examines the facts associated with the complaints made by the resident and attempts to resolve the situation as quickly as possible. Family members, friends, facility staff, and persons representing community organizations may also request assistance from the Ombudsman for problems affecting the resident. If resolution cannot be effected, referral is made to a legal service agency and possibly a regulatory agency, the Deputy District Attorney or the court if the situation involves a conservatorship. Confidentiality is scrupulously maintained. The program also assists in the witnessing of Durable Power of Attorney for health care and can provide public information to interested persons, as available, about local long-term care facilities, and how to select an appropriate facility.

For further information, please contact:

WISE Adult Day Services
1510 Pico Boulevard
Santa Monica, CA 90405
Ph: (310) 452-7802
Fax: (310) 452-7653

Elder Abuse Community Education

The Elder Abuse Community Education program has been designed to increase public education and awareness in identifying elder abuse, those persons/populations at high-risk, how to report abuse, and available community resources to prevent abuse and assist caregivers. The program also facilitates countywide meetings of the multi-disciplinary Fiduciary Abuse Specialist Team (FAST).

For further information, please contact:

WISE Adult Day Services
1510 Pico Boulevard
Santa Monica, CA 90405
Ph: (310) 452-7802
Fax: (310) 452-7653