Online Services
To report a streetlight outage on a metal/steel or concrete pole from within the LA City limits, dial 311; from outside of the LA City limits dial 866-452-2489. To report a streetlight outage on a wooden power pole call DWP at 800-342-5397.
Reporting vandalism to streetlights suchas graffiti on poles, wires or cables being removed from underground conduits, wires or cables being cut, light fixtures being shot out or damaged by thrown objects, or base doors being removed. If on metal, steel or concrete streetlight pole call ... (see full description)
Residents serviced by the City of Los Angeles receive a standard allowance of containers as part of their Solid Resources Fee. The standard allowance for single family dwelling/duplex is one 60-gallon black trash container, one 90-gallon green yard trimmings container, and one 90-gallon blue ... (see full description)
To report storm-related emergencies such as trees down, landslides, potholes, and road erosion, please call 3-1-1. During the storm season, the Bureau of Street Services offers free sand and sandbags. Individuals may pick up sand and sandbags at Bureau of Street Services locations. Please note that ... (see full description)
To report storm-related emergencies such as trees down, landslides, potholes, and road erosion, please call 3-1-1 or submit a service request form at http://bss.lacity.org/request.htm. For storm-related emergencies after hours, from 4:00 PM - 7:00 AM, call 9-1-1.
Call the Watershed Protection Program's Stormwater Hotline at 800-974-9794 if your inquiry is regarding: spills and illicit discharges to the street, gutter or storm drain system; abandoned hazardous waste, human waste and/or biological waste in the public right-of-way; air/vapor/odor complaints in ... (see full description)
The Street Resurfacing and Reconstruction Division performs resurfacing and reconstructing on dedicated/improved streets. The Division also operates two asphalt plants. To request resurfacing or reconstructing on dedicated/improved streets, submit a service request form at ... (see full description)
The Bureau of Street Services handles emergency street services requests after normal operational hours. If you have a blocked emergency thoroughfare that prohibits emergency services access, please dial 9-1-1. Non-emergency requests may be submitted to our website at bss.lacity.org/request.htm or ... (see full description)
The Bureau of Sanitation is currently offering a tree planting program to improve walk-ability and reduce the impacts of climate change in Los Angeles. The public can request a tree to be planted along their street in the public right of way if they will guarantee the early care and watering of the ... (see full description)
The Department of Building and Safety provides this self-serve, on-line system that generates the "Zoning Letter" to provide ONLY the current zone information of your property. All other information related to your property can be obtained by submitting your request in person at any one ... (see full description)
