Online Services
Los Angeles City Ordinance 174343 requires that seismic gas shut off valves be installed on designated buildings with the city . Seismic gas shut off valves are designed to automatically shut off the supply of natural gas to a building to prevent a fire or explosion due to accumulation of gas in the ... (see full description)
The Los Angeles Police Department has primary enforcement responsibility for this Ordinance and is assisted by the Bureau of Street Services Investigation and Enforcement Division. Community members may call 3-1-1 when the violation is occurring during normal business hours. They may also register ... (see full description)
The Lot Cleaning Division's mission is to improve and protect public health and safety as related to the existence of noxious vegetation, trash, debris and public nuisances on privately owned unimproved parcels and publicly owned unimproved parcels controlled by the Board of Public Works. To request ... (see full description)
The Urban Forestry Division manages the portion of the urban forest that is growing along the City's public rights-of-way using established sustainable urban forestry principles. Notify the Urban Forestry Division regarding planting, removal, pruning, and bee control, or any other issue related to ... (see full description)
If one or more of your automated containers were not picked up, or if a scheduled service did not take place, please call the Sanitation Call Center at 1-800-773-2489, from Monday through Friday, between 7:30a.m. and 4:45p.m. Please be advised that containers must be placed out for collection by ... (see full description)
For new customers serviced by the Los Angeles Bureau of Sanitation or customers moving out of their residence, we recognize extra refuse may be generated. We provide a Move-In/Move-Out service mainly for boxes or bags filled with rubbish, as well as flattened cardboard. Bags and/or boxes should ... (see full description)
For containers that are damaged or lost, please call the Sanitation Call Center. (Have the container serial number available when you call for damaged, exchange or replacement containers. Container serial number is located in front of the container.) Please call 1-800-773-2489, from Monday through ... (see full description)
To report a streetlight outage on a metal/steel or concrete pole from within the LA City limits, dial 311; from outside of the LA City limits dial 866-452-2489. To report a streetlight outage on a wooden power pole call DWP at 800-342-5397.
A self-serve, on-line system that generates the "Rebuild Letter" to confirm rebuild-ability rights for buildings.
To report storm-related emergencies such as trees down, landslides, potholes, and road erosion, please call 3-1-1. During the storm season, the Bureau of Street Services offers free sand and sandbags. Individuals may pick up sand and sandbags at Bureau of Street Services locations. Please note that ... (see full description)
