Street Lighting services in the City of Los Angeles are financed through assessments to benefiting property owners. The purpose of this survey is to improve our operation and save you money.

Street Lighting services in the City of Los Angeles are the responsibility of the Bureau of Street Lighting. These services include: Installation of new electrolier streetlights, upgrading of existing electrolier streetlights, replacement of street lighting systems and street lighting system maintenance and repair. The Bureau contracts with the Department of Water and Power for limited maintenance services such as relamping, pole painting, and emergency repairs.
 
 

We'd like to know....

A. Streetlights on concrete or steel poles?  Yes  No

B. Streetlights on wooden poles?Yes No

C. Ornamental/Historic streetlights?Yes No
If the answers to the above are NO would you like streetlights?Yes No

Excellent Satisfactory Unsatisfactory

Please Explain.

Yes No

Yes No
Who have you contacted?
Bureau of Street Lighting
Department of Water Power
Council Office
Mayor's Office
I don't know

Please describe the service you have requested.

Street Lighting Repairs (lights back on) 
New Street Lighting Installations 
Street Lighting Upgrades 
Other (please specify) 

Street Lighting Repairs 
New Street Lighting Installations 
Street Lighting Upgrades 
Other (please specify) 

Bureau of Street Lighting

A. Maintenance Yard - Courtesy and Professionalism
1. Receptionist Excellent Very Good Good Fair Poor

2. Maintenance Superintendent Excellent Very Good Good Fair Poor

3. Field Personnel Excellent Very Good Good Fair Poor

4. Other Excellent Very Good Good Fair Poor

B. Main Office - Courtesy and Professionalism
1. Receptionist Excellent Very Good Good Fair Poor

2. Street Lighting Engineer Excellent Very Good Good Fair Poor

3. Other Excellent Very Good Good Fair Poor

A. DWP Maintenance Yard - Courtesy and Professionalism
1. Receptionist Excellent Very Good Good Fair Poor

2. DWP Maintenance Superintendent Excellent Very Good Good Fair Poor

3. DWP Field Personnel Excellent Very Good Good Fair Poor

4. Other Excellent Very Good Good Fair Poor

B. DWP Main Office - Courtesy and Professionalism
1. Receptionist Excellent Very Good Good Fair Poor

2. DWP Engineer Excellent Very Good Good Fair Poor

3. Other Excellent Very Good Good Fair Poor

Comments will be appreciated

8. Operation Bright Lights is a year-round program directed towards improving nighttime environment for City residents. Residents are encouraged to report damaged streetlight poles, exposed wiring, burned out bulbs or any other streetlighting problem.
 

A. Are you aware of the Operation Bright Lights Program? Yes No
If no, would you like some information? Yes No

B. If you belong to a community group/neighborhood watch:
1. Does your organization need Operation Bright Lights cards?Yes No

2. Does your organization need Operation Bright Lights flyers?Yes No

Do you have any other concerns? Please explain. 
 

Do you have any suggestions or recommendations?

Your Name : 
E-Mail Address: 
Address : 
Phone No. : 
Organization Represented (If Any):